Tonic’s customer base is rapidly growing and we’re looking to add foundational members to our Solutions Architect team. This role is a hybrid between Sales Engineer and Technical Onboarding, participating in complex technical conversations with prospects and working directly with Engineers and DevOps teams at new customers for their first month using Tonic. This role has huge growth potential for an ambitious individual looking to help shape a relatively new team at a fast-growing startup.
We’re looking for someone who loves to quickly solve complex customer problems and then immediately turns around and builds a system so that this problem solves itself next time. Moreover, this person gets to the root of why and how each customer is using Tonic so that they can maximize the value every customer is getting out of our product. The ideal Solutions Architect will be proactive, coming up with creative solutions if customers aren't getting what they need, and pressing customers when they're not doing what they need to succeed.
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Who We Are:
Tonic.ai mimics your production databases to create safe, high-quality, synthetic data to be used by your developers in their local environments. Thousands of developers use data generated with Tonic.ai daily to accelerate their CI/CD pipelines in industries as broad-ranging as healthcare, financial services, logistics, education, and e-commerce. Working with customers like eBay, the NHL, and ClassPass, Tonic.ai has quadrupled our business in the past 12 months. We are expanding our team to take us to the next level of growth — join us!