Textual
Playbook
Audio redaction and synthesis
The problem
Teams working with voice data like customer service calls, telehealth sessions, or financial consultations all face a shared challenge: how to leverage these insight-right touchpoints for model training and analysis while still protecting privacy and adhering to compliance requirements.
The solution
Tonic Textual’s Synthetic Audio capability unlocks audio for AI development – securely and at scale.
Users can redact large quantities of audio files with a quick SDK call or simply drag-and-drop audio files within the UI to generate privacy-protected transcripts
Demo: Generating privacy-protected transcripts from audio files using Tonic Textual.
Playbook steps
1
Install the Textual Python SDK
2
Create an SDK client
3
Specify local file locations to ingest recordings via the Textual SDK
4
Specify a generator:
- ‘Redact’ for simple redactions of sensitive entities
- ‘Synthesis’ to replace sensitive entities with synthesized alternatives
5
Generate transcripts in JSON
6
Export for downstream use
Built-in Intelligence for real-world data
Tonic.ai comes ready with out-of-the-box support for a rich library of entity types—so your data is understood from day one. From names, dates, and locations to nuanced healthcare, finance, and developer-specific fields, our proprietary models are designed to recognize the structures and semantics that matter most. Whether you're redacting sensitive information or sanitizing datasets with true-to-life synthetic replacements, these built-in types form the backbone of smarter, safer data workflows.
CC Exp
The expiration date of a credit card.
CC_EXP
CVV
The card verification value for a credit card.
CVV
City
The name of a city.
LOCATION_CITY
Country
The name of a country.
LOCATION_COUNTRY
Credit Card
A credit card number.
CREDIT_CARD
DOB
A person's date of birth.
DOB
Date Time
A date or timestamp.
DATE_TIME
Email Address
An email address.
EMAIL_ADDRESS
Event
The name of an event.
EVENT
Family Name
A family name or surname.
NAME_FAMILY
Full Mailing Address
A full postal address. By default, the entity type handling option for this entity type is Off.
LOCATION_COMPLETE_ADDRESS
Gender Identifier
An identifier of a person's gender.
GENDER_IDENTIFIER
Given Name
A given name or first name.
NAME_GIVEN
Healthcare Identifier
An identifier associated with healthcare, such as a patient number.
HEALTHCARE_ID
IBAN Code
An international bank account number used to identify an overseas bank account.
IBAN_CODE
IP Address
An IP address.
IP_ADDRESS
Language
The name of a spoken language.
LANGUAGE
Law
A title of a law.
LAW
Location
A value related to a location. Can include any part of a mailing address.
LOCATION
Medical License
The identifier of a medical license.
MEDICAL_LICENSE
Money
A monetary value.
MONEY
NRP
A nationality, religion, or political group.
NRP
Numeric Identifier
A numeric value that acts as an identifier.
NUMERIC_PII
Numeric Value
A numeric value.
NUMERIC_VALUE
Occupation
A job title or profession.
OCCUPATION
Organization
The name of an organization.
ORGANIZATION
Password
A password used for authentication.
PASSWORD
Person Age
The age of a person.
PERSON_AGE
Phone Number
A telephone number.
PHONE_NUMBER
Product
The name of a product.
PRODUCT
State
A state name or abbreviation.
LOCATION_STATE
Street Address
A street address.
LOCATION_ADDRESS
URL
A URL to a web page.
URL
US Bank Number
The routing number of a bank in the United States.
US_BANK_NUMBER
US ITIN
An Individual Taxpayer Identification Number in the United States.
US_ITIN
US Passport
A United States passport identifier.
US_PASSPORT
US SSN
A United States Social Security number.
US_SSN
Zip
A postal code.
LOCATION_ZIP
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